Luxury Hotel Reservations Agent

Hospitality & Retail Recruitment; Rickmansworth; On-site; GBP 20,000 - 26,000; Full time

Job summary

Hospitality & Retail Recruitment is seeking an experienced Reservations Agent for a luxury hotel in Hertfordshire. The role focuses on telephone-based reservations with excellent guest interaction and meticulous organisation.

Candidates should have previous experience in a busy hotel reservations office or front desk, preferably in a 5-star environment, and possess outstanding spoken and written English communication skills. A flexible attitude is essential to join our fantastic team.

Qualifications

• Experience in a busy hotel reservations office or front desk (preferably 5-star).
• Excellent written and verbal English communication.
• Flexible attitude and strong guest interaction.

Responsibilities

• Handle reservations primarily by telephone for a luxury hotel.
• Provide excellent guest interaction and service.
• Maintain high levels of organisation and attention to detail.

Skills

Organisational skills

Administrative skills

Attention to detail

Verbal and written communication

Customer service

Job description

Hospitality & Retail Recruitment is seeking an experienced Reservations Agent for a luxury hotel in Hertfordshire. The role focuses on telephone-based reservations with excellent guest interaction and meticulous organisation.

Candidates should have previous experience in a busy hotel reservations office or front desk, preferably in a 5-star environment, and possess outstanding spoken and written English communication skills. A flexible attitude is essential to join our fantastic team.