Reservations & Events Coordinator — Guest-Centric with Staff Discounts

Radisson-Hotel-Group; Jersey Marine; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hotel employee discounts

Friends & Family discounts

Breakfast & dining discounts

Job summary

Radisson Hotel Group in the United Kingdom is seeking a Reservations Coordinator to help fill our events diary and maximize revenues across meetings, events and bedrooms. You will support the sales team, build relationships with clients, and ensure accurate function sheets are shared with operations.

We value a hands-on leader with guest-service excellence, strong communication, and proficiency in Microsoft Office. This role offers growth opportunities within a global hospitality group.

Qualifications

• Proven experience in events management.
• Strong leadership with a hands-on, lead-by-example work style.
• Committed to exceptional guest service, passionate about hospitality.
• Creative problem-solving with the ability to offer recommendations.
• Personal integrity, excelling in an environment that demands excellence.
• Strong communication and listening skills.
• Outstanding analytical and strategic skills for financial improvement.
• Excellent ability to collaborate across functions and cultures in a global environment.
• Proficient in Microsoft Office software.

Responsibilities

• Maximize meeting, events, and bedroom revenues.
• Supports sales team by generating leads and assisting all team members in doing so.
• Ensures all function sheets are maintained and up to date and communicated to operational departments within a timely manner.
• Promotes and delivers a pro-active sales culture.
• Builds and maintains relationships with key clients.
• Actively seeks out feedback throughout and post meeting or event.
• Supports strategies to improve and enhance our guest’s experience.
• Plays an active role in department training.

Skills

Events management

Leadership

Guest service

Microsoft Office

Communication skills

Job description

Radisson Hotel Group in the United Kingdom is seeking a Reservations Coordinator to help fill our events diary and maximize revenues across meetings, events and bedrooms. You will support the sales team, build relationships with clients, and ensure accurate function sheets are shared with operations.

We value a hands-on leader with guest-service excellence, strong communication, and proficiency in Microsoft Office. This role offers growth opportunities within a global hospitality group.