Repairs Surveyor

Guinness Partnership; Exeter; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading housing provider in Exeter is seeking a Repairs Surveyor to oversee property inspections and manage repair projects across Devon and Cornwall. This full-time position offers a competitive salary and comprehensive benefits, including a generous pension scheme and performance bonuses. Ideal candidates will have a strong understanding of building standards and relevant qualifications, with excellent customer service skills. Join an organization committed to equality and professional development.

Benefits

27 days holiday plus bank holidays

Competitive pension scheme

Employee benefits portal

Annual performance bonus

Life insurance

Qualifications

• 5+ years of experience in property inspections and repairs.
• Knowledge of Housing Health & Safety Rating System required.
• Experience in managing contractors is essential.

Responsibilities

• Conduct property inspections and surveys.
• Oversee subcontracted repair delivery.
• Ensure repairs meet company standards and timeframes.

Skills

Knowledge of building construction standards

Ability to diagnose building defects

Customer care standards

Proactive initiative

Good IT skills

Education

HNC in Surveying or Construction

Tools

Microsoft Office

Job description

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION

About the role

We have an exciting opportunity for a Repairs Surveyor to join the Guinness Team. This is a permanent, full-time, 39 hour per week, vacancy based out of our Exeter office. This field-based role involves frequent travel across Devon & Cornwall as well as some travel across Dorset.

The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

What we're looking for

You’ll be highly self-motivated with the rigour to pursue goals, and a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.

You’ll be able to demonstrate:

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.

Desirable

• A good understanding of the context of social housing.
• Experience in working within a commercially aware environment.

Qualifications

Essential

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable

• Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing.

RICS (Building Surveying) or MCIOB membership.

If you’re interested in finding out more about the key responsibilities of the role and / or to ensure you meet the essential criteria, please review the attached role profile.

Benefits

Holidays

We offer 27 days holiday a year, plus bank holidays. You will also have the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).

Competitive Pension Scheme

We will help you save for your retirement through our workplace pension scheme. Guinness matches your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.

Benefits Portal

We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.

Performance Pay

Annual Performance Score bonus subject to eligibility.

Life Assurance

For peace of mind, Guinness provides three times salary life cover in the event of your death.

Health Plan Options

There are a couple of health care schemes available depending on the post grade.

VDU / DSE

Free eye test vouchers every 2 years with £55 contribution to glasses if required for VDU work.

Additional benefits include

• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme