Repairs Planning & Operations Lead

Deekay Technical Recruitment; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A technical recruitment agency in the United Kingdom is seeking an individual to lead the back-office team for the Repairs Team. The role involves managing scheduling, ensuring efficient service delivery and administrative support, and overseeing processes and workflows. Strong communication and leadership skills are essential, and the position requires collaboration with various internal stakeholders. Candidates should be proactive in driving process improvements and supporting new initiatives.

Responsibilities

• Lead a team for the Repairs Team focusing on out of hours enquiries and work in progress.
• Ensure efficient service delivery and manage administrative support for repairs service.
• Drive new systems/process changes and conduct customer surveys as needed.

Job description

A technical recruitment agency in the United Kingdom is seeking an individual to lead the back-office team for the Repairs Team. The role involves managing scheduling, ensuring efficient service delivery and administrative support, and overseeing processes and workflows. Strong communication and leadership skills are essential, and the position requires collaboration with various internal stakeholders. Candidates should be proactive in driving process improvements and supporting new initiatives.