Repairs Planner Scheduler

THE HYDE GROUP; Havant; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension

Life assurance

Great holidays

Flexible benefits package

Volunteering days

Job summary

Hyde Group in Havant is seeking a Repairs Planner Scheduler to coordinate the diaries of trade operatives and ensure repairs and servicing appointments are delivered on time. The role combines diary management with customer communication to keep work moving smoothly.

You will organise schedules, prioritise urgent jobs, and ensure operatives have materials and routes for each job. A hybrid working pattern applies: 3 days in office, 2 days remote.

Qualifications

• Experience in scheduling or PA roles is desirable.
• Strong organisational and administrative skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent communication and customer service skills.
• Ability to work independently and with teams.

Responsibilities

• Organise and manage the schedules of trade operatives to keep appointments.
• Communicate with customers and operatives to arrange or adjust visits.
• Prioritise urgent or overdue jobs to meet deadlines.
• Ensure operatives have materials and routes for their jobs.
• Fill gaps in schedules with planned work to maintain productivity.
• Track job progress, completions, and subcontractor updates.

Skills

Scheduling

Customer service

Communication

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Repairs Planner Scheduler

Havant (3 days in office, 2 days remote working)

Up to £28,000

Do you want to join Hyde as a Trade Scheduler?

As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time.

Key Duties

• Organise and manage the schedules of our trade operatives to make sure appointments are kept.
• Communicate with customers and operatives to arrange or adjust appointments as needed.
• Prioritise urgent or overdue jobs to ensure they are completed on time.
• Make sure operatives have the right materials and routes for their jobs.
• Fill gaps in schedules with planned work to keep productivity high.
• Keep track of job progress, completions, and updates from subcontractors.

Why Join Hyde?

Hyde is part of the Hyde group one of the UK s leading housing providers, managing and owning around 120,000 homes nationwide. We re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Repairs Planner Scheduler we re seeking someone who can bring:

• Scheduling, coordination or PA experience desirable social housing background helpful but not essential
• Strong organisational and administrative skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Ability to work independently and collaboratively with teams

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.