Repairs Planner Scheduler

The Methodist Church in Britain; Havant; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension

Life assurance

Holiday entitlement

Flexible benefits package

Volunteering days

Job summary

The Methodist Church in Britain is looking for a trade scheduler to coordinate the diaries of trade operatives and ensure repair and servicing appointments run on time. The role offers hybrid working with three days in the office and two remote days.

You will contact customers and operatives to arrange or adjust appointments, prioritise urgent jobs and ensure operatives have materials and routes. Strong organisational and communication skills are essential.

Qualifications

• Strong organisational and administrative skills.
• Proficiency in Word, Excel and Outlook.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Organise and manage the schedules of trade operatives so appointments are kept.
• Contact customers and operatives to arrange or change appointments.
• Prioritise urgent and overdue jobs so they are completed on time.
• Make sure operatives have the right materials and routes for their jobs.
• Fill gaps in schedules with planned work to keep productivity high.
• Track job progress, completions and updates from subcontractors.

Skills

Organisational skills

Administrative skills

MS Word

MS Excel

MS Outlook

Communication skills

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Hyde's maintenance and repairs team has this trade scheduler vacancy. The role coordinates the diaries of trade operatives so that repair and servicing appointments run on time, including handling urgent jobs and changes with customers. Hybrid working applies, with three days in the office and two remote. Scheduling or PA experience is desirable, while social housing background helps but is not essential.

What the job involves

• Organise and manage the schedules of trade operatives so appointments are kept
• Contact customers and operatives to arrange or change appointments
• Prioritise urgent and overdue jobs so they are completed on time
• Make sure operatives have the right materials and routes for their jobs
• Fill gaps in schedules with planned work to keep productivity high
• Track job progress, completions and updates from subcontractors

Skills & knowledge

• Strong organisational and administrative skills
• Proficiency in Microsoft Word, Excel and Outlook
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

Nice to have

• Scheduling, coordination or PA experience
• Social housing background

What’s offered

• Pension
• Life assurance
• Holiday entitlement
• Flexible benefits package
• Volunteering days