Repairs Planner

Howells Solutions Limited; Kingston upon Thames; On-site; GBP 31,815,000 - 45,312,000; Full time

Job summary

Howells Solutions Limited is assisting a leading UK contractor to recruit a Repairs Planner / Scheduler for social housing repairs and maintenance based in Kingston-upon-Thames. The role is full-time, temporary (about 3 months with potential extension).

Applicants must have planner/scheduler experience on social housing contracts, plus skills in time management and customer communication, and familiarity with repairs and maintenance software.

Qualifications

• Experience as Planner/Scheduler on a Social Housing contract.
• Experience with repairs and maintenance software.
• Excellent time management and communication skills.

Responsibilities

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates

Skills

Planning and scheduling

Time management

Communication skills

Customer service

Tools

Repairs software

Job description

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance

Full-Time, temporary (3 months with the potential to extend)

Based in Kingston-upon-Thames

£13.46 per hour, 40 hour week

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities:

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.