Repairs & Maintenance Scheduler - Plan Trades & Emergencies

Sellick Partnership; Swadlincote; On-site; GBP 23,000 - 26,000; Full time

Job summary

Sellick Partnership is seeking an experienced Repairs and Maintenance Planner to join our East Midlands client in Swadlincote. The role is office-based, 35 hours per week, on a temporary ongoing contract with potential to become permanent.

You will schedule works for tradespeople, use CRM databases and MS Office, and coordinate bookings with residents, ensuring access and customer care are managed efficiently.

Qualifications

• Experience in planning/scheduling engineers or trades.
• Experience with CRM systems and MS Office packages.

Responsibilities

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals.
• Understanding Construction skillsets and geographical locations to effectively book works for residents.
• Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access.
• Supporting the delivery of an excellent customer care service.
• Responding to emergency property repairs in a calm manner.
• Dealing with property maintenance complaints and referring to wider team.

Skills

Planning & Scheduling

CRM software

MS Office

Job description

Sellick Partnership is seeking an experienced Repairs and Maintenance Planner to join our East Midlands client in Swadlincote. The role is office-based, 35 hours per week, on a temporary ongoing contract with potential to become permanent.

You will schedule works for tradespeople, use CRM databases and MS Office, and coordinate bookings with residents, ensuring access and customer care are managed efficiently.