Repairs Planner

Confidential; Royal Borough of Kingston upon Thames; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Zusammenfassung

Confidential in Kingston-upon-Thames is seeking a Repairs Planner / Scheduler to join a social housing repairs team. The role is full-time on-going temporary with potential to become permanent, based in Kingston-upon-Thames, paying £17.65–£20.15 per hour umbrella for a 40-hour week.

You will manage calls, diarise operatives, plan repairs and maintenance, and liaise with tenants, operatives and the client to meet KPIs and deadlines.

Qualifikationen

• Experience as a Planner/Scheduler in Social Housing.
• Experience using repairs and maintenance software.
• Excellent time management and communication skills.

Aufgaben

• Managing calls on system,
• Managing operatives diaries
• Planning repairs and maintenance requests to the relevant operative
• Ensuring trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, scheduling routine, essential and emergency works
• Tracking and monitoring to completion
• Liaison with engineers and tradesmen and council operatives to plan appointments, materials and logistics
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with client dates
• Fast paced role with collaboration with stakeholders, clients, councils, housing agents, suppliers and trades

Kenntnisse

Planning

Scheduling

Customer service

Time management

Communication

Diary management

KPI tracking

Documentation

Stakeholder liaison

Property maintenance knowledge

Tools

Repairs management software

CMMS

Jobbeschreibung

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, temporary (on-going with the potential to go permanent)
Based in Kingston-upon-Thames
17.65 - 20.15 per hour (umbrella), 40 hour week

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (on-going with the potential to go permanent), based in Kingston-upon-Thames.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.