Repairs Planner Scheduler

Sellick Partnership; Swadlincote; Presencial; GBP 23.000 - 26.000; Jornada completa

Descripción de la vacante

Sellick Partnership is seeking an experienced Repairs and Maintenance Planner to join our East Midlands client in Swadlincote. The role is office-based, 35 hours per week, on a temporary ongoing contract with potential to become permanent.

You will schedule works for tradespeople, use CRM databases and MS Office, and coordinate bookings with residents, ensuring access and customer care are managed efficiently.

Formación

• Experience in planning/scheduling engineers or trades.
• Experience with CRM systems and MS Office packages.

Responsabilidades

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals.
• Understanding Construction skillsets and geographical locations to effectively book works for residents.
• Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access.
• Supporting the delivery of an excellent customer care service.
• Responding to emergency property repairs in a calm manner.
• Dealing with property maintenance complaints and referring to wider team.

Conocimientos

Planning & Scheduling

CRM software

MS Office

Descripción del empleo

Repairs Planner Scheduler

Swadlincote - Office based

35 Hours a week

£16.90 - 18.86 Umbrella

Temporary ongoing contract/ Temporary to permanent

Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our East Midlands based client on an initial temporary basis, with the potential for a permanent contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Supporting the delivery of an excellent customer care service
• Responding to emergency property repairs in a calm manner
• Dealing with property maintenance complaints and referring to wider team

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling trades or engineers
• Used CRM systems and MS Office packages

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.

Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.

For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website