Housing Repairs Planner: Schedule Trades & Fix Defects

Sellick Partnership; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is looking for a Repairs and Maintenance Scheduler in the East Midlands. In this temporary contract, you'll be responsible for scheduling works for tradespeople such as Gas Engineers and Plumbers utilizing CRM systems. The ideal candidate should have experience in planning within a Maintenance or Repairs context, focusing on customer care and problem resolution, especially in cases of Damp and Mould. This role offers an opportunity to impact the service delivered to residents.

Qualifications

• Experience in scheduling works for tradespeople like Gas Engineers, Plumbers, Electricians.
• Ability to manage customer care for completed properties.
• Experience in handling reports of Damp and Mould is desirable.

Responsibilities

• Utilise databases and CRM to schedule works for tradespeople.
• Understand construction skillsets to book works effectively.
• Follow up on repairs raised by customers.
• Ensure customer issues are resolved with excellent service.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling engineers in a Maintenance or Repairs setting

Used CRM systems

Experience dealing with reports and claims of Damp and Mould

Tools

MS Office

Job description

A leading recruitment firm is looking for a Repairs and Maintenance Scheduler in the East Midlands. In this temporary contract, you'll be responsible for scheduling works for tradespeople such as Gas Engineers and Plumbers utilizing CRM systems. The ideal candidate should have experience in planning within a Maintenance or Repairs context, focusing on customer care and problem resolution, especially in cases of Damp and Mould. This role offers an opportunity to impact the service delivered to residents.