Repairs & Maintenance Planner

Sellick Partnership; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is looking for a Repairs and Maintenance Scheduler in the East Midlands. In this temporary contract, you'll be responsible for scheduling works for tradespeople such as Gas Engineers and Plumbers utilizing CRM systems. The ideal candidate should have experience in planning within a Maintenance or Repairs context, focusing on customer care and problem resolution, especially in cases of Damp and Mould. This role offers an opportunity to impact the service delivered to residents.

Qualifications

• Experience in scheduling works for tradespeople like Gas Engineers, Plumbers, Electricians.
• Ability to manage customer care for completed properties.
• Experience in handling reports of Damp and Mould is desirable.

Responsibilities

• Utilise databases and CRM to schedule works for tradespeople.
• Understand construction skillsets to book works effectively.
• Follow up on repairs raised by customers.
• Ensure customer issues are resolved with excellent service.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling engineers in a Maintenance or Repairs setting

Used CRM systems

Experience dealing with reports and claims of Damp and Mould

Tools

MS Office

Job description

Principal Consultant at Sellick Partnership | Housing & Property Services | Social Housing, Local Government & Charities | East and East Midlands

Repairs and Maintenance Scheduler

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Construction clients on a temporary ongoing contract.

Responsibilities

• Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential Requirements

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mould (Desired)

Apply Now

If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office.