Repairs Coordinator – Social Housing Admin & Scheduling

Confidential; Bexleyheath; On-site; GBP 25,000 - 31,000; Full time

Job summary

Confidential is seeking a Repairs Administrator to join a busy team in Loughton. The role centers on raising repair jobs, coordinating diaries, and ensuring repairs are delivered efficiently for residents.

You will liaise with residents, operatives and subcontractors, update management systems, produce reports, and maintain accurate records. The ideal candidate will have repairs, social housing, or property services experience and excellent organisation and communication skills, with the ability

Qualifications

• Experience in repairs or maintenance administration is essential.
• Experience in social housing, property services or construction is desirable.
• Excellent organisational, communication, and customer service skills.
• Proactive with attention to detail and able to work in a fast-paced environment.

Responsibilities

• Raising repair jobs and updating internal management systems.
• Allocating works to operatives and subcontractors.
• Managing operatives' diaries and scheduling appointments.
• Monitoring outstanding repairs and ensuring timely completion.
• Liaising with residents, operatives, supervisors and subcontractors.
• Handling calls, emails and enquiries.
• Maintaining records and completing administration to a high standard.
• Supporting the operations team with day-to-day admin tasks.
• Producing reports and updating spreadsheets as required.
• Delivering excellent customer service while complying with procedures.

Skills

Repairs administration

Social housing experience

Property services

Organisational skills

Communication skills

Customer service

IT skills (Microsoft Office)

Attention to detail

Tools

Microsoft Office

Repairs management systems

Job description

Confidential is seeking a Repairs Administrator to join a busy team in Loughton. The role centers on raising repair jobs, coordinating diaries, and ensuring repairs are delivered efficiently for residents.

You will liaise with residents, operatives and subcontractors, update management systems, produce reports, and maintain accurate records. The ideal candidate will have repairs, social housing, or property services experience and excellent organisation and communication skills, with the ability