Repairs Planner

Niyaa People Ltd; Nottingham; On-site; GBP 23,000 - 27,000; Full time

Job summary

Niyaa People Ltd. is recruiting a Repairs Coordinator for a Nottinghamshire local authority housing team. You will manage repair requests, raise jobs, schedule inspections and appointments, and coordinate with inspectors, contractors, residents and internal teams to ensure timely completion.

This is a busy, process-driven role requiring high organisation, proactivity and strong attention to deadlines. Training is provided; previous technical repairs knowledge is not essential.

Qualifications

• Experience in administration or repairs coordination.
• Ability to manage multiple tasks and deadlines.
• Strong communication with residents, inspectors and contractors.

Responsibilities

• Coordinate incoming repair requests from the repairs inbox.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and housing teams.
• Monitor repairs from report to completion and update records.
• Ensure timescales and service standards are met.

Skills

Organised

Attention to detail

Communications

Multitasking

MS Office

Tools

Databases

MS Office

Email systems

Job description

We are currently recruiting for a Repairs Coordinator to join a Nottinghamshire local authority housing team.

The successful candidate will play a key role in coordinating housing repairs from initial notification through to completion. You will manage incoming repair requests, arrange inspections and works, monitor progress and ensure outstanding actions are followed up within required timescales.

This is a busy, process-driven role suited to someone who is highly organised, proactive and confident managing multiple repairs and deadlines. Previous technical repairs knowledge is not essential, as training can be provided.

Key Responsibilities of a Repairs Coordinator

• Manage the repairs inbox and coordinate incoming repair requests.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and internal housing teams.
• Monitor repairs from initial report through to completion.
• Support the team in ensuring cases are managed in line with Awaab's Law requirements and statutory timescales.
• Track outstanding jobs and proactively chase overdue inspections, works and actions.
• Maintain accurate records and update systems to ensure cases are progressed and closed correctly.
• Identify delays or issues within the repairs process and escalates where appropriate.
• Ensure repairs are managed in line with relevant processes, service standards and statutory timescales.
• Provide general administrative and coordination support to the housing repairs team.

About You

• Highly organised with excellent attention to detail.
• Confident managing a busy workload and multiple deadlines.
• Proactive in monitoring cases and following up outstanding actions.
• Comfortable using databases, email inboxes and administrative systems.
• A clear and confident communicator.
• Reliable and able to work consistently from the office.
• Experienced in administration, repairs coordination, housing or a similar process-driven environment.
• Ideally experienced within a local authority or social housing environment, although this is not essential.
• Willing to learn about damp and mould, Awaab's Law and housing repairs processes.

Contract & Working Hours

• Temporary position - initially 3 months
• Strong potential for extension
• Office-based
• Monday-Thursday: 8:00am-4:30pm
• Friday: 8:00am-1:00pm