Remote UK Field Service Supervisor – Mining Equipment

WALTER USA, LLC

Burton upon Trent

On-site

GBP 38,000 - 52,000

Full time

8 days ago

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Benefits offered by this job

Defined Contribution Pension Scheme

Health Cash Plan

Company Van

Company Phone

iPad

Laptop

Private Medical Insurance

Life Assurance

Ongoing training and development

Career progression

Job summary

Sandvik Mining & Construction is seeking a Service Supervisor to lead UK field service technicians and coordinate maintenance, troubleshooting and repairs across the UK. You will ensure safety-first execution, guide technicians, and deliver excellent customer service while maintaining Sandvik standards.

The role requires NVQ Level 3 in Engineering or Plant Maintenance, strong communication skills, and willingness to travel with occasional overnight stays.

Qualifications

Strong leadership and Field Service experience required.
Excellent communication and reporting skills essential.
Commitment to EHS and safety standards required.

Responsibilities

Lead and support UK field service technicians.
Carry out maintenance, troubleshooting and repairs.
Coordinate and prioritise service activities.
Provide technical guidance and coaching.
Build strong customer relationships.
Ensure compliance with EHS and company standards.
Support commissioning and inspection activities.
Promote a proactive safety-first culture.

Skills

Leadership

Communication

Safety compliance

Troubleshooting

Customer service

Travel readiness

Education

NVQ Level 3 in Engineering, Plant Maintenance or equivalent

Job description

The role requires NVQ Level 3 in Engineering or Plant Maintenance, strong communication skills, and willingness to travel with occasional overnight stays.

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