Field Service Supervisor - Mining & Quarry Equipment

Holtmon Jones; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

Holtmon Jones is seeking an experienced Service Supervisor to lead a team of Field Service Technicians across the Midlands and surrounding areas. The role combines hands-on technical work with supervision to ensure safe, efficient field service delivery on surface drilling equipment.

You will travel UK-wide with overnight stays, providing leadership, diagnostics and customer-focused service while maintaining high safety and quality standards.

Qualifications

• Experience in a field service environment across mining or heavy equipment.
• Proven track record in supervising and mentoring field technicians.
• Strong mechanical and/or electrical troubleshooting and diagnostics.
• Ability to work hands-on in the field while coordinating other technicians.

Responsibilities

• Lead, supervise and support a team of Field Service Technicians.
• Remain hands-on in the field, carrying out maintenance, troubleshooting and repairs.
• Support machine inspections, commissioning and customer service activities.
• Provide technical guidance for complex equipment issues.
• Coordinate workloads and field service activities to maximise uptime.
• Engage with customers to gather requirements and improve equipment availability.
• Coordinate with Service Administration on work orders and communications.
• Ensure accurate service documentation and reporting.
• Promote a safety-first culture across field activities.
• Ensure compliance with company policies and procedures.

Skills

Field service experience

Mining / quarrying equipment

Team leadership

Mechanical troubleshooting

Electrical troubleshooting

Surface drilling equipment

Customer-facing skills

Health and safety compliance

Work independently

UK travel

Job description

Holtmon Jones is seeking an experienced Service Supervisor to lead a team of Field Service Technicians across the Midlands and surrounding areas. The role combines hands-on technical work with supervision to ensure safe, efficient field service delivery on surface drilling equipment.

You will travel UK-wide with overnight stays, providing leadership, diagnostics and customer-focused service while maintaining high safety and quality standards.