Field Service Engineer – Heavy Construction Equipment

SMT GB

Royston

On-site

GBP 32,000 - 42,000

Full time

4 days ago

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Benefits offered by this job

Health Cash Plan

24/7 GP access

free physiotherapy support

enhanced family leave

enhanced sick pay

IVF support

pension contributions matched up to 5%

car leasing and cycle-to-work schemes

retail and lifestyle discounts

refer-a-friend scheme

paid volunteering day

long service awards

Christmas shutdown as part of your h o

Job summary

SMT GB is seeking a Field Service Engineer to join our Customer Support team across Duxford and surrounding areas. The role focuses on maintenance, diagnostics and repair of Volvo construction equipment on client sites, delivering excellent customer service.

Applicants must have NVQ Level 3 in Plant Maintenance or related discipline, strong diesel engine and hydraulic knowledge, and a valid UK driving licence. Travel flexibility and overtime support customer requirements.

Qualifications

NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or related discipline.
Proven experience maintaining and repairing heavy construction plant equipment.

Responsibilities

Carry out diagnostics, servicing, maintenance and repairs on Volvo construction equipment and related machinery.
Identify and resolve mechanical, hydraulic, electrical and engine faults using diagnostic equipment.
Act as primary point of contact for customers, provide updates and actions.
Complete job documentation, inspection reports, and timesheets accurately and in real time.
Maintain safety, professionalism and compliance with policies.