Field Service Engineer for Volvo Construction Equipment

SMT GB; Harlow; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Health Cash Plan

24/7 GP access

Free physiotherapy support

Pension contributions matched up to 5%

Job summary

SMT GB is seeking a Field Service Engineer to join our Customer Support team. This field-based role covers Duxford and surrounding areas, maintaining, diagnosing, and repairing Volvo construction equipment at customer sites.

Applicants must hold NVQ Level 3 in Plant Maintenance or related discipline, have experience with heavy equipment, and hold a valid UK driving licence. You will work independently, uphold safety standards, and deliver excellent service to maximise machine uptime.

Qualifications

• Must hold NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or related engineering discipline.
• Experience maintaining and repairing construction plant equipment.
• Strong diagnostic and fault-finding abilities.

Responsibilities

• Carry out diagnostics, servicing, maintenance, and repairs on Volvo construction equipment.
• Identify and resolve mechanical, hydraulic, electrical, and engine faults using diagnostic tools.
• Act as primary customer contact, providing updates on status and recommended actions.
• Complete all job documentation, inspection reports, and timesheets accurately and in real time.
• Maintain high safety, professionalism, and compliance with policies.

Skills

Self-motivated

Customer-focused

Strong communication

Diagnostics

Independent worker

Education

NVQ Level 3 in Plant Maintenance / Agricultural Engineering / HGV Maintenance

Tools

Diagnostic equipment

Job description

SMT GB is seeking a Field Service Engineer to join our Customer Support team. This field-based role covers Duxford and surrounding areas, maintaining, diagnosing, and repairing Volvo construction equipment at customer sites.

Applicants must hold NVQ Level 3 in Plant Maintenance or related discipline, have experience with heavy equipment, and hold a valid UK driving licence. You will work independently, uphold safety standards, and deliver excellent service to maximise machine uptime.