Remote Trip Experience Architect

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel consultancy in Scotland seeks a Trip Experience Consultant to assist travelers in organizing enjoyable and stress-free vacations. This role involves communicating with clients via various channels and supporting them with their travel plans, including changes and cancellations. The ideal candidate will possess excellent communication skills and a passion for travel. This position offers remote work flexibility and access to travel perks alongside continuous training and a collaborative team culture.

Benefits

Remote work with flexible hours

Access to travel perks

Continuous training

Collaborative team culture

Qualifications

• Strong communication skills to interact with travelers.
• Experience in customer service is valuable.
• Being organized and reliable is essential.
• Comfort with technology and a willingness to learn.
• A passion for travel and coordinating experiences.

Responsibilities

• Communicate with travelers via calls, email, and messaging.
• Assist with changes, cancellations, and travel requests.
• Share insights about destinations.
• Confirm trip details and follow up.
• Provide solutions with empathy.

Skills

Excellent communication skills

Customer service experience

Organized and reliable

Tech comfortable

Love for travel

Job description

A travel consultancy in Scotland seeks a Trip Experience Consultant to assist travelers in organizing enjoyable and stress-free vacations. This role involves communicating with clients via various channels and supporting them with their travel plans, including changes and cancellations. The ideal candidate will possess excellent communication skills and a passion for travel. This position offers remote work flexibility and access to travel perks alongside continuous training and a collaborative team culture.