Remote Travel Support Specialist | Fluent English

Madfish; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel service provider in the UK is seeking a detail-oriented Customer Support Specialist to manage customer inquiries and ensure smooth hotel bookings. The ideal candidate will be fluent in English, possess strong communication skills, and show attention to detail. This remote position offers flexible scheduling and opportunities for professional development. Join the team to help enhance customer experience in the travel industry.

Benefits

Flexible working schedule

Paid vacation and sick leave

Opportunities for professional development

Qualifications

• Fluent English is mandatory.
• Experience in customer support or travel industry is a plus.
• Confident PC user.

Responsibilities

• Handle customer inquiries via email.
• Create, modify, and verify hotel bookings.
• Resolve non-standard situations such as discrepancies or overbookings.

Skills

Fluent English

Strong written and verbal communication skills

Attention to detail

Stress resilience

Quick problem-solving

Job description

A travel service provider in the UK is seeking a detail-oriented Customer Support Specialist to manage customer inquiries and ensure smooth hotel bookings. The ideal candidate will be fluent in English, possess strong communication skills, and show attention to detail. This remote position offers flexible scheduling and opportunities for professional development. Join the team to help enhance customer experience in the travel industry.