Remote Travel Support Specialist — Flexible Hours & Discounts

Getaway Travel Agency; Newcastle upon Tyne; A distancia; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel perks

Exclusive industry discounts

Ongoing training

Supportive team environment

Descripción de la vacante

A travel agency is seeking a Travel Customer Representative to support clients during their travel journey. You will respond to inquiries, assist with bookings, and ensure client satisfaction, reflecting a commitment to exceptional service. Ideal candidates have strong communication skills, customer service experience, and a passion for travel. The role offers 100% remote work with flexible scheduling, growth opportunities within the agency, and travel perks. Join us and create memorable experiences for others.

Formación

• Strong customer service experience in travel or hospitality.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan experiences.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.

Conocimientos

Excellent verbal communication

Excellent written communication

Customer service experience

Attention to detail

Problem-solving skills

Descripción del empleo

A travel agency is seeking a Travel Customer Representative to support clients during their travel journey. You will respond to inquiries, assist with bookings, and ensure client satisfaction, reflecting a commitment to exceptional service. Ideal candidates have strong communication skills, customer service experience, and a passion for travel. The role offers 100% remote work with flexible scheduling, growth opportunities within the agency, and travel perks. Join us and create memorable experiences for others.