Remote Travel Support Specialist

Getaway Travel Agency; Birmingham; Remote; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Supportive team environment

Ongoing training

Job summary

A travel service company is seeking a Travel Customer Representative to support clients throughout their travel journey. The ideal candidate will have excellent communication skills, strong customer service experience, and a passion for travel. This role offers the flexibility of 100% remote work, opportunities for growth, and travel-related perks. Candidates will assist with inquiries, bookings, and provide exceptional service to ensure memorable experiences for clients.

Qualifications

• Experience in travel or hospitality customer service.
• Ability to use booking platforms and systems.
• Enthusiasm for helping others plan travel experiences.

Responsibilities

• Respond to client inquiries professionally via multiple channels.
• Assist with bookings, changes, and cancellations.
• Provide accurate destination and policy information.
• Follow up with clients to ensure satisfaction.
• Handle concerns with empathy and effective problem solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and detail-oriented

Comfortable with technology

Passion for travel

Job description

A travel service company is seeking a Travel Customer Representative to support clients throughout their travel journey. The ideal candidate will have excellent communication skills, strong customer service experience, and a passion for travel. This role offers the flexibility of 100% remote work, opportunities for growth, and travel-related perks. Candidates will assist with inquiries, bookings, and provide exceptional service to ensure memorable experiences for clients.