Remote Travel Support Specialist

Sawmilldcllc; Wolverhampton; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling options

Comprehensive training and ongoing support

Access to travel-related perks and industry discounts

Job summary

Sawmilldcllc is looking for a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will be the primary contact for clients, providing support via email, phone, and messaging platforms before, during, and after their trips.

The ideal candidate will have strong customer service skills, enjoy working independently, and possess a passion for travel. This position offers flexible scheduling options and access to travel-related perks.

Qualifications

• Experience in travel, hospitality, or support roles preferred.
• Comfortable learning new systems and digital tools quickly.

Responsibilities

• Support clients remotely via email, phone, and messaging.
• Respond to travel inquiries professionally and timely.
• Assist with itinerary changes and special requests.
• Provide clear information on travel requirements.
• Monitor upcoming trips and communicate proactively.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized and detail-oriented

Ability to work independently

Passionate about travel

Job description

Sawmilldcllc is looking for a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will be the primary contact for clients, providing support via email, phone, and messaging platforms before, during, and after their trips.

The ideal candidate will have strong customer service skills, enjoy working independently, and possess a passion for travel. This position offers flexible scheduling options and access to travel-related perks.