Remote Travel Support Specialist

Sawmilldcllc; Manchester; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Access to travel-related perks

Comprehensive training

Growth opportunities

Job summary

Sawmilldcllc is looking for a Remote Client Support Representative to assist clients throughout their travel journey. You will be a key point of contact for travelers, providing support via email, phone, and messaging platforms.

The ideal candidate has strong customer service skills, is highly organized, and enjoys working independently. This fully remote role offers flexible scheduling options and comprehensive training within a supportive and collaborative environment.

Access to travel-related perks and growth opportunities in the travel industry are also provided.

Qualifications

• Experience in travel, hospitality, or support roles preferred.
• Dependable and comfortable working independently in a fully remote role.
• Ability to learn new systems and digital tools quickly.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Resolve issues efficiently while maintaining high customer satisfaction.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized and detail-oriented

Job description

Sawmilldcllc is looking for a Remote Client Support Representative to assist clients throughout their travel journey. You will be a key point of contact for travelers, providing support via email, phone, and messaging platforms.

The ideal candidate has strong customer service skills, is highly organized, and enjoys working independently. This fully remote role offers flexible scheduling options and comprehensive training within a supportive and collaborative environment.

Access to travel-related perks and growth opportunities in the travel industry are also provided.