Remote Travel Support Specialist

Sawmilldcllc; Belfast; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling options

Comprehensive training and ongoing support

Travel-related perks and industry discounts

Growth opportunities within a travel-focused company

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. This fully remote role focuses on supporting travelers before, during, and after their trips. Ideal candidates should possess strong customer service skills and the ability to remain organized while working independently.

As a key contact, you will respond to inquiries, help with itinerary adjustments, and ensure a high level of client satisfaction. We offer flexible scheduling, comprehensive training, and access to travel perks.

Qualifications

• Experience in customer service, travel, or hospitality preferred.
• Comfortable learning new booking systems and tools.
• Detail-oriented with strong organizational skills.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and updates.
• Resolve travel-related issues efficiently.

Skills

Strong customer service skills

Written and verbal communication

Dependability and organization

Ability to work independently

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. This fully remote role focuses on supporting travelers before, during, and after their trips. Ideal candidates should possess strong customer service skills and the ability to remain organized while working independently.

As a key contact, you will respond to inquiries, help with itinerary adjustments, and ensure a high level of client satisfaction. We offer flexible scheduling, comprehensive training, and access to travel perks.