Remote Travel Support Specialist

Sawmilldcllc; Glasgow; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Access to travel-related perks

Flexible scheduling options

Comprehensive training and ongoing support

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will provide support before, during, and after trips, ensuring a positive experience.

The ideal candidate will have strong customer service skills and experience in travel or hospitality. The position offers flexible scheduling and access to travel-related perks.

Qualifications

• Experience in travel, hospitality, or similar support roles preferred.
• Comfortable working independently in a fully remote role.
• Able to learn new systems and digital tools quickly.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and updates.
• Resolve issues efficiently while maintaining customer satisfaction.

Skills

Customer service experience

Strong written and verbal communication skills

Highly organized and detail-oriented

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will provide support before, during, and after trips, ensuring a positive experience.

The ideal candidate will have strong customer service skills and experience in travel or hospitality. The position offers flexible scheduling and access to travel-related perks.