Remote Travel Support Specialist

Sawmilldcllc; Leeds; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive training

Flexible scheduling options

Access to travel-related perks

Growth opportunities

Job summary

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will be a key contact for travelers, providing support before, during, and after trips to ensure positive experiences.

The ideal candidate will have strong communication skills, a passion for travel, and the ability to work independently. We offer a fully remote position with flexible scheduling, comprehensive training, and access to travel-related perks.

Qualifications

• Strong customer service skills preferred in travel or hospitality.
• Ability to handle travel-related inquiries professionally.
• Effective in resolving issues while ensuring client satisfaction.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and updates.
• Provide information on destinations and agency processes.
• Proactively communicate with clients regarding trips.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized and detail-oriented

Comfortable working independently

Passionate about travel

Job description

Sawmilldcllc is seeking a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote role, you will be a key contact for travelers, providing support before, during, and after trips to ensure positive experiences.

The ideal candidate will have strong communication skills, a passion for travel, and the ability to work independently. We offer a fully remote position with flexible scheduling, comprehensive training, and access to travel-related perks.