Remote Travel Support Specialist

Sawmilldcllc; Newcastle upon Tyne; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling options

Comprehensive training and ongoing support

Access to travel-related perks and discounts

Supportive remote team environment

Job summary

Sawmilldcllc is looking for a Remote Client Support Representative to provide essential support to travelers throughout their journey. This fully remote position requires a candidate who excels in customer service, enjoys helping others, and likes to stay organized.

The ideal candidate will have excellent communication skills and experience in customer service, preferably in travel or hospitality. The role offers flexible scheduling, comprehensive training, and access to travel-related perks.

Qualifications

• Strong written and verbal communication skills necessary for effective client interaction.
• Customer service experience in travel, hospitality, or support roles is preferred.
• Highly organized, dependable, and detail-oriented for effective task management.
• Comfortable working independently in a fully remote role.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries promptly and professionally.
• Assist with itinerary changes, cancellations, and special requests.
• Provide information on destinations and travel requirements.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized and detail-oriented

Ability to learn new systems quickly

Passionate about travel

Job description

Sawmilldcllc is looking for a Remote Client Support Representative to provide essential support to travelers throughout their journey. This fully remote position requires a candidate who excels in customer service, enjoys helping others, and likes to stay organized.

The ideal candidate will have excellent communication skills and experience in customer service, preferably in travel or hospitality. The role offers flexible scheduling, comprehensive training, and access to travel-related perks.