Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 22,000 - 30,000; Full time

Job summary

A travel agency in the UK is seeking a Travel Customer Representative. In this role, you will support clients from booking to their return home, responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This position offers 100% remote work with flexible scheduling and various travel perks.

Benefits

100% remote work with flexible scheduling

Opportunities to grow within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Confirm trip details and ensure client satisfaction.
• Handle complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Proactive with high attention to detail

Job description

A travel agency in the UK is seeking a Travel Customer Representative. In this role, you will support clients from booking to their return home, responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This position offers 100% remote work with flexible scheduling and various travel perks.