Remote Travel Support Specialist

Kim Luxe Travel; City of Edinburgh; Remoto; GBP 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Travel perks

Industry discounts

Training provided

Growth opportunities

Flexible scheduling

Descrizione del lavoro

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers in planning and preparing trips. In this remote role, you will provide guidance, support travel-related inquiries, and help ensure clients have a smooth experience before and during their travels.

You will communicate with clients via email, phone, and messaging platforms, review plans, and confirm trip details while offering information on destinations and company procedures.

Competenze

• Excellent communication and customer service skills.
• Experience in customer support or hospitality is helpful but not required.
• Highly organized with attention to detail.
• Comfortable using online systems and digital tools.
• Interest in travel and helping others plan successful trips.
• Fully remote role with flexible scheduling.
• Training and growth opportunities available.
• Access to travel-related perks and industry discounts.

Mansioni

• Communicate with clients through email, phone, and messaging platforms to provide support and travel guidance
• Review travel plans and help confirm important trip details with clients
• Provide clear information about destinations, travel guidelines, and company procedures
• Follow up with travelers before departure to ensure they are prepared for their trip
• Address questions or concerns professionally and escalate more complex issues when needed

Conoscenze

Communication

Customer service

Attention to detail

Remote work

Travel enthusiasm

Digital tools

Descrizione del lavoro

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers in planning and preparing trips. In this remote role, you will provide guidance, support travel-related inquiries, and help ensure clients have a smooth experience before and during their travels.

You will communicate with clients via email, phone, and messaging platforms, review plans, and confirm trip details while offering information on destinations and company procedures.