Remote Travel Support Specialist, Flexible Hours & Perks

Kim Luxe Travel; Birmingham; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Travel discounts

Industry perks

Training and support

Job summary

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers with planning and preparation, providing guidance and handling inquiries to ensure a smooth experience before and during trips.

You will communicate via email, phone, and messaging to review plans, share destination information, and ensure travelers are prepared before departure. Training and ongoing support are provided.

Qualifications

• Strong communication and customer service skills.
• Experience in customer support or hospitality is helpful but not required.
• Organized with strong attention to detail.
• Comfortable using online systems and digital tools.
• Interest in travel and helping others plan successful trips.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms to provide support and travel guidance.
• Review travel plans and help confirm important trip details with clients.
• Provide clear information about destinations, travel guidelines, and company procedures.
• Follow up with travelers before departure to ensure they are prepared for their trip.
• Address questions or concerns professionally and escalate more complex issues when needed.

Job description

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers with planning and preparation, providing guidance and handling inquiries to ensure a smooth experience before and during trips.

You will communicate via email, phone, and messaging to review plans, share destination information, and ensure travelers are prepared before departure. Training and ongoing support are provided.