Remote Travel Support Specialist

Kim Luxe Travel

Greater London

Remote

GBP 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Remote work options

Travel industry perks

Industry discounts

Job summary

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers in planning and preparing trips. This fully remote role focuses on providing guidance, handling inquiries, and ensuring a smooth experience before and during travel.

You will communicate with clients across email, phone, and messaging platforms, review plans, confirm trip details, and share travel guidelines. Training is provided and opportunities for growth exist within the travel industry.

Qualifications

Excellent verbal and written communication skills.
Customer service experience is helpful but not required.
Strong organizational and detail-oriented abilities.
Comfortable using online systems and digital tools.
Interest in travel and helping others plan trips.

Responsibilities

Communicate with clients through email, phone, and messaging platforms to provide support and travel guidance.
Review travel plans and help confirm important trip details with clients.
Provide clear information about destinations, travel guidelines, and company procedures.
Follow up with travelers before departure to ensure they are prepared for their trip.
Address questions or concerns professionally and escalate more complex issues when needed.