Remote Travel Support Specialist — Flexible Hours & Perks

Kim Luxe Travel; Nottingham; Remote; GBP 24,000 - 32,000; Full time

Job summary

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers during the planning and preparation of their trips. In this fully remote role, you will guide clients, answer inquiries, and ensure a smooth experience before and during their travels.

You will communicate with clients across email, phone, and messaging platforms, review travel plans, and provide up-to-date information on destinations and company procedures.

Qualifications

• Excellent communication and customer service skills.
• Comfortable using online systems and digital tools.
• Interest in travel and helping others plan successful trips.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms to provide support and travel guidance.
• Review travel plans and confirm important trip details with clients.
• Provide clear information about destinations, guidelines, and company procedures.
• Follow up with travelers before departure to ensure preparedness.
• Address questions and escalate complex issues as needed.

Skills

Strong communication

Customer service

Organized with attention to detail

Digital tools proficiency

Travel interest

Job description

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers during the planning and preparation of their trips. In this fully remote role, you will guide clients, answer inquiries, and ensure a smooth experience before and during their travels.

You will communicate with clients across email, phone, and messaging platforms, review travel plans, and provide up-to-date information on destinations and company procedures.