Remote Travel Support Specialist with Flexible Hours

Kim Luxe Travel; Glasgow; Remote; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Remote work flexibility

Travel discounts

Training and ongoing support

Growth opportunities

Job summary

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers throughout trip planning and preparation. This fully remote role offers flexible scheduling and ongoing training to ensure clients have a smooth experience before and during their travels.

You will communicate with clients via email, phone, and messaging, review plans, and provide guidance on destinations and company procedures.

Qualifications

• Excellent verbal and written communication skills.
• Experience in customer support or hospitality is beneficial.
• Highly organized with meticulous attention to detail.
• Comfortable using online systems and digital tools.

Responsibilities

• Communicate with clients via email, phone, and messaging to provide support.
• Review travel plans and confirm trip details with clients.
• Explain destinations, guidelines, and company procedures.
• Follow up before departure to ensure travelers are prepared.
• Escalate complex issues to the appropriate team when needed.

Skills

Communication

Customer service

Attention to detail

Tech savvy

Travel interest

Job description

Kim Luxe Travel is seeking a Work From Home Travel Support Associate to assist travelers throughout trip planning and preparation. This fully remote role offers flexible scheduling and ongoing training to ensure clients have a smooth experience before and during their travels.

You will communicate with clients via email, phone, and messaging, review plans, and provide guidance on destinations and company procedures.