Remote Travel Support Specialist

Kim Luxe Travel; Birmingham; Remote; GBP 18,000 - 29,000; Full time

Benefits offered by this job

Travel benefits

Industry discounts

Job summary

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote role focuses on guiding travelers, answering travel-related questions, and ensuring they feel prepared and supported before and during trips.

You will handle inquiries, review plans, and share destination information, travel guidelines, and company procedures. Expect a flexible schedule and access to travel-related benefits and discounts.

Qualifications

• Friendly and professional communication style.
• Organized with strong attention to detail.
• Comfortable working with digital tools and online platforms.
• Interest in travel and helping others.

Responsibilities

• Respond to traveler inquiries through email, phone, and messaging platforms.
• Assist with reviewing travel plans and helping confirm important trip details.
• Provide helpful information regarding destinations, travel guidelines, and company procedures.
• Check in with clients prior to departure to ensure they have everything needed for their trip.
• Address concerns in a professional and timely manner and refer complex issues when appropriate.

Skills

Customer service

Communication

Attention to detail

Travel interest

Job description

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote role focuses on guiding travelers, answering travel-related questions, and ensuring they feel prepared and supported before and during trips.

You will handle inquiries, review plans, and share destination information, travel guidelines, and company procedures. Expect a flexible schedule and access to travel-related benefits and discounts.