Remote Travel Assistance Specialist

Kim Luxe Travel; Oxford; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Access to travel-related benefits and

Job summary

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. In this remote role, you will respond to inquiries by email, phone, and messaging, review travel plans, and share destination information to help travelers feel prepared.

Ideal candidates are friendly, organized, and comfortable using digital tools. While customer service experience helps, the role welcomes learners eager to grow in the travel industry and enjoy access to travel

Qualifications

• Friendly and professional communication style.
• Customer service experience is helpful but not required.
• Organized with strong attention to detail.
• Comfortable working with digital tools and online platforms.
• Interest in travel and assisting others with their plans.
• Remote work environment with flexible scheduling.
• Training and resources to support success in the role.
• Opportunities to grow within the travel industry.
• Access to travel-related benefits and industry discounts.

Responsibilities

• Respond to traveler inquiries through email, phone, and messaging platforms
• Assist with reviewing travel plans and helping confirm important trip details
• Provide helpful information regarding destinations, travel guidelines, and company procedures
• Check in with clients prior to departure to ensure they have everything needed for their trip
• Address concerns in a professional and timely manner and refer complex issues when appropriate

Skills

Customer service

Communication skills

Attention to detail

Digital tools proficiency

Remote work suitability

Interest in travel

Job description

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. In this remote role, you will respond to inquiries by email, phone, and messaging, review travel plans, and share destination information to help travelers feel prepared.

Ideal candidates are friendly, organized, and comfortable using digital tools. While customer service experience helps, the role welcomes learners eager to grow in the travel industry and enjoy access to travel