Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Cambridge; Teletrabalho; GBP 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Flexible scheduling

Travel industry discounts

Resumo da oferta

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote position involves guiding travelers, answering travel-related questions, and helping them feel prepared before and during trips.

You will respond to inquiries via email, phone, and messaging platforms, review plans, and confirm trip details while providing destination information and company procedures.

Qualificações

• Excellent written and verbal communication skills.
• Customer service experience is helpful but not required.
• Strong attention to detail and organizational skills.
• Comfortable working with digital tools and online platforms.

Responsabilidades

• Respond to traveler inquiries through email, phone, and messaging platforms.
• Assist with reviewing travel plans and confirm important trip details.
• Provide information about destinations, guidelines, and company procedures.
• Check in with clients prior to departure to ensure they have everything needed.
• Address concerns professionally and refer complex issues when appropriate.

Descrição da oferta de emprego

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote position involves guiding travelers, answering travel-related questions, and helping them feel prepared before and during trips.

You will respond to inquiries via email, phone, and messaging platforms, review plans, and confirm trip details while providing destination information and company procedures.