Remote Travel Concierge & Support Specialist

Sawmilldcllc; Leeds; Remote; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Remote work

Training provided

Career growth

Industry discounts

Remote team environment

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role offers the chance to assist clients with travel questions, provide trip support, and ensure a smooth experience from start to finish.

The position is ideal for someone who enjoys helping people, is highly organized, and excited about working remotely in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience in travel, hospitality, call center, or support roles preferred.
• Highly organized, dependable, and detail-oriented.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries clearly and professionally.
• Support itinerary updates, cancellations, changes, and special requests.

Skills

Strong written and verbal comms

Customer service experience

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role offers the chance to assist clients with travel questions, provide trip support, and ensure a smooth experience from start to finish.

The position is ideal for someone who enjoys helping people, is highly organized, and excited about working remotely in the travel industry.