Remote Travel Concierge | Personal Trip Planner

Getaway Travel Agency; Nottingham; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Job summary

A travel agency in the USA is seeking a Remote Travel Specialist to guide clients through their travel journeys, ensuring a seamless experience. Role involves responding to inquiries, assisting with bookings, and providing up-to-date travel information. Ideal candidates will have strong communication skills and a background in customer service, particularly in travel or hospitality. The position offers remote flexibility and various travel perks.

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients post-trip to confirm plans and gather feedback.
• Address concerns ensuring client satisfaction.

Skills

Excellent communication skills

High attention to detail

Tech-savvy

Proactive mindset

Job description

A travel agency in the USA is seeking a Remote Travel Specialist to guide clients through their travel journeys, ensuring a seamless experience. Role involves responding to inquiries, assisting with bookings, and providing up-to-date travel information. Ideal candidates will have strong communication skills and a background in customer service, particularly in travel or hospitality. The position offers remote flexibility and various travel perks.