Remote Travel Concierge — Craft Seamless Journeys

Getaway Travel Agency; Leeds; Remote; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Job summary

A travel service company is seeking a Remote Travel Specialist to guide clients from trip planning to their safe return. Responsibilities include responding to client inquiries, providing booking support, and ensuring a seamless travel experience. Ideal candidates will have excellent communication skills and a background in customer service, preferably in travel. This role offers remote work flexibility and exclusive travel perks, fostering a supportive community passionate about creating memorable travel experiences.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support clients with booking modifications and cancellations.
• Provide information on destinations and travel documentation.
• Follow up with clients post-trip for feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel service company is seeking a Remote Travel Specialist to guide clients from trip planning to their safe return. Responsibilities include responding to client inquiries, providing booking support, and ensuring a seamless travel experience. Ideal candidates will have excellent communication skills and a background in customer service, preferably in travel. This role offers remote work flexibility and exclusive travel perks, fostering a supportive community passionate about creating memorable travel experiences.