Remote Travel Concierge — Plan, Support & Perks

Getaway Travel Agency; Glasgow; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Professional growth support

Job summary

Getaway Travel Agency USA, based in sunny Arizona, is hiring a Remote Travel Specialist to guide clients from planning through to safe return, ensuring a seamless, stress‑free experience.

As a Remote Travel Specialist, you’ll respond to inquiries across channels, assist with bookings, cancellations, and changes, and share up‑to‑date destination information. You’ll work with a dedicated team and enjoy exclusive travel perks and discounts, with ongoing training for growth.

Qualifications

• Excellent communication skills, written and verbal.
• Background in customer service, ideally travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Tech‑savvy and quick to learn new booking tools.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist clients with booking modifications, cancellations, and special travel requests.
• Provide accurate, up-to-date information regarding destinations, documents, and processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.
• Highlight remote flexibility and access to exclusive travel perks and discounts.

Skills

Communication skills

Customer service

Travel industry knowledge

Attention to detail

Tech-savvy

Job description

Getaway Travel Agency USA, based in sunny Arizona, is hiring a Remote Travel Specialist to guide clients from planning through to safe return, ensuring a seamless, stress‑free experience.

As a Remote Travel Specialist, you’ll respond to inquiries across channels, assist with bookings, cancellations, and changes, and share up‑to‑date destination information. You’ll work with a dedicated team and enjoy exclusive travel perks and discounts, with ongoing training for growth.