Remote Travel Concierge & Customer Support Specialist

Rudybtravel; St Asaph; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and industry discounts

Supportive team culture

Job summary

Rudyb Travel is hiring a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will manage inquiries, assist with bookings, and ensure customer satisfaction in a fully remote work environment.

This role requires excellent communication skills and a strong interest in travel. Benefits include remote work opportunities, professional growth, and access to travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience (travel, hospitality, or service-related experience preferred).
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings.
• Provide accurate and timely information regarding destinations.
• Coordinate booking details and confirm itineraries.
• Proactively follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.
• Maintain accurate documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is hiring a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will manage inquiries, assist with bookings, and ensure customer satisfaction in a fully remote work environment.

This role requires excellent communication skills and a strong interest in travel. Benefits include remote work opportunities, professional growth, and access to travel perks.