Remote Travel Concierge & Customer Support Specialist

Rudybtravel; North East; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to assist clients through their travel journeys. In this role, you'll address inquiries and help with bookings, ensuring a seamless experience from booking to follow-up.

The ideal candidate will have excellent communication skills and a passion for travel. This position offers a 100% remote work environment, travel perks, and opportunities for professional growth within a supportive team culture.

Qualifications

• Proven experience in customer service, especially in travel or hospitality.
• Detail-oriented with strong organizational capabilities.
• Ability to handle multiple client requests efficiently.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist with travel bookings and manage changes or cancellations.
• Provide accurate destination information and agency policies.
• Follow up with clients pre- and post-travel.
• Maintain accurate documentation in booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to assist clients through their travel journeys. In this role, you'll address inquiries and help with bookings, ensuring a seamless experience from booking to follow-up.

The ideal candidate will have excellent communication skills and a passion for travel. This position offers a 100% remote work environment, travel perks, and opportunities for professional growth within a supportive team culture.