Remote Travel Concierge: Create Seamless Journeys

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service provider is seeking a Remote Travel Specialist to provide excellent customer service and support to clients. Your responsibilities include managing travel arrangements, answering inquiries, and ensuring a seamless experience. Ideal candidates should have a background in customer service, strong communication skills, and a passion for travel. This role offers remote flexibility, exclusive travel perks, and opportunities for professional development, making it an attractive position for individuals eager to contribute to the travel industry.

Benefits

Remote flexibility

Exclusive travel perks

Professional growth

Community engagement

Qualifications

• Strong written and verbal communication capabilities.
• Experience in customer service related to travel or hospitality.
• Ability to manage details and stay organized under pressure.
• Familiarity with digital tools and booking systems.
• Passion for assisting others in travel planning.

Responsibilities

• Respond to client inquiries through various communication channels.
• Assist clients with modifications, cancellations, and special requests.
• Provide current information on destinations and agency processes.
• Follow up with clients post-trip for feedback and confirmation.
• Resolve concerns efficiently to ensure client satisfaction.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel service provider is seeking a Remote Travel Specialist to provide excellent customer service and support to clients. Your responsibilities include managing travel arrangements, answering inquiries, and ensuring a seamless experience. Ideal candidates should have a background in customer service, strong communication skills, and a passion for travel. This role offers remote flexibility, exclusive travel perks, and opportunities for professional development, making it an attractive position for individuals eager to contribute to the travel industry.