Remote Travel Concierge — Create Seamless Journeys

Hjbtravels; Bristol; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Exclusive travel perks

Ongoing training and support

Flexible working hours

Job summary

Hjbtravels is seeking a Remote Travel Specialist to guide clients throughout their travel journeys. You'll ensure seamless experiences by assisting with arrangements and resolving challenges. This role allows remote flexibility and offers exclusive travel perks, with ongoing training provided.

Ideal candidates possess excellent communication skills and a background in customer service, ideally within travel or hospitality. If you're passionate about travel and dedicated to client satisfaction, this position is for you!

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries via email, phone, messaging.
• Support clients with booking modifications and cancellations.
• Provide up-to-date information about destinations and processes.
• Confirm travel plans and gather feedback post-trip.
• Address concerns efficiently to ensure client satisfaction.
• Work remotely with flexible hours.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Genuine enthusiasm for travel

Job description

Hjbtravels is seeking a Remote Travel Specialist to guide clients throughout their travel journeys. You'll ensure seamless experiences by assisting with arrangements and resolving challenges. This role allows remote flexibility and offers exclusive travel perks, with ongoing training provided.

Ideal candidates possess excellent communication skills and a background in customer service, ideally within travel or hospitality. If you're passionate about travel and dedicated to client satisfaction, this position is for you!