Remote Travel Concierge — Seamless Journeys, Perks Included

Sweetcarolinatravels; Birmingham; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Exclusive travel perks

Professional development through ongoing training

Community culture fostering connection

Job summary

Sweet Carolina Travel is seeking a Remote Travel Advisor to support clients from trip planning to their safe return home. The role involves engaging with client inquiries and providing expert advice on travel arrangements.

The ideal candidate has a passion for travel and excels in customer service, with the ability to resolve concerns efficiently. Benefits include exclusive travel perks and professional development opportunities. This position offers flexible remote work options.

Qualifications

• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

Sweet Carolina Travel is seeking a Remote Travel Advisor to support clients from trip planning to their safe return home. The role involves engaging with client inquiries and providing expert advice on travel arrangements.

The ideal candidate has a passion for travel and excels in customer service, with the ability to resolve concerns efficiently. Benefits include exclusive travel perks and professional development opportunities. This position offers flexible remote work options.