Remote Travel Concierge — Bookings & Customer Care

Getaway Travel Agency; Remote; GBP 20,000 - 30,000; Full time

Job summary

A travel services company is seeking a Travel Customer Representative to support clients throughout their journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate has strong communication skills and a customer service background. The role offers 100% remote work, flexible scheduling, travel perks, and opportunities for growth within the agency.

Benefits

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong customer service experience is preferred, ideally in travel or hospitality.
• Must be organized, dependable, and proactive with attention to detail.

Responsibilities

• Respond to client inquiries promptly via various communication channels.
• Assist with travel bookings, cancellations, and changes.
• Provide accurate information regarding destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Job description

A travel services company is seeking a Travel Customer Representative to support clients throughout their journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate has strong communication skills and a customer service background. The role offers 100% remote work, flexible scheduling, travel perks, and opportunities for growth within the agency.