Remote Technical Support Engineer — SC/PES Eligible

Fujitsu; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking a Technical Support Engineer to work remotely in the UK. Responsibilities include managing incident and request fulfilment, and supporting technologies like Microsoft 365, Active Directory, and Azure/AWS. Ideal candidates should possess strong technical expertise and communication skills, driven to deliver excellent service while contributing to a positive team environment. Benefits include 26 days of annual leave, pension contributions, and various employee perks.

Benefits

26 Days annual leave plus public holidays

Pension Double matching contributions

Life assurance

Companywide incentive plans

Flexible benefits

Employee discounts

Employee assistance programme / virtual GP

Qualifications

• An understanding or experience of MECM / MCM.
• Prior knowledge / experience of technical support on a Fujitsu contract.
• An understanding / experience of Active Directory / Entra / Group Policy.
• Prior knowledge / experience of Microsoft 365 / Azure.
• An understanding or experience of ITIL processes & ServiceNow.

Responsibilities

• Deliver high-quality service to several customers.
• Collaborate with your team to meet SLA requirements.
• Complete key projects as required.

Skills

MECM / MCM

Technical support

Active Directory / Entra / Group Policy

Microsoft 365 / Azure

ITIL processes & ServiceNow

Job description

A leading technology company is seeking a Technical Support Engineer to work remotely in the UK. Responsibilities include managing incident and request fulfilment, and supporting technologies like Microsoft 365, Active Directory, and Azure/AWS. Ideal candidates should possess strong technical expertise and communication skills, driven to deliver excellent service while contributing to a positive team environment. Benefits include 26 days of annual leave, pension contributions, and various employee perks.