Remote Spanish Training Specialist – Hotel Revenue

IDeaS; Greater London; Remote; GBP 45,000 - 65,000; Full time

Job summary

IDeaS, a SAS company, seeks a Sr Associate Online Client Training Specialist for primarily remote client training on the IDeaS suite. You will train clients, configure systems remotely, and guide hotel operations integration while maintaining high professionalism.

The role emphasizes Spanish proficiency, travel up to 25%, and experience with international hotel clients. Occasional face-to-face training may be required as needed.

Qualifications

• 3+ years of hotel revenue management experience.
• Professional level fluency in Spanish.
• Training or teaching experience with strong group training skills.
• Experience working with international audiences.
• Ability to travel up to 25% and adapt to changing environments.

Responsibilities

• Deliver remote training sessions to individuals and groups using Teams, Zoom, etc.
• Assist in configuring IDeaS systems at client sites or virtually for optimal installation benefits.
• Guide clients on integrating the IDeaS system into hotel operations and culture.
• Occasionally provide face-to-face training using approved materials.
• Listen to and process complex client requirements in real time.
• Provide detailed status and summary reports after each assignment.
• Ensure materials meet format standards and convey professionalism.
• Identify areas for further training at client sites to maximize benefits.
• Contribute to development and review of training materials.
• Offer consultation to hotels on business practices related to the IDeaS system.
• Deliver in-house training to team members and mentor new staff.
• Demonstrate IDeaS concepts in sales environments during client visits or events.
• Coordinate with instructional design and LMS teams.
• Performs other duties as assigned.

Skills

Hotel revenue mgmt

Training

Spanish fluency

Remote training

Facilitation

Job description

IDeaS, a SAS company, seeks a Sr Associate Online Client Training Specialist for primarily remote client training on the IDeaS suite. You will train clients, configure systems remotely, and guide hotel operations integration while maintaining high professionalism.

The role emphasizes Spanish proficiency, travel up to 25%, and experience with international hotel clients. Occasional face-to-face training may be required as needed.