Software Trainer - Hospitality

Deerfoot IT Resources Limited; London Borough of Hounslow; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

Deerfoot IT Resources Limited is seeking a Software Trainer for Hospitality based in Hounslow with up to 70% UK and Europe travel. The 12-month contract requires delivering instructor-led training on a leading hospitality software platform, primarily onsite with some remote sessions, starting mid-November.

You will train hotel teams across the UK and Europe, spend initial weeks learning in the Hounslow office, then visit customer sites for multi-day sessions, and support go-live adoption with

Qualifications

• Deliver instructor-led training for hotel properties, onsite or remote.
• Run adoption sessions after go-live, plus masterclasses and ad hoc sessions tailored to each customer.
• Present product overviews, demos and full product training to internal colleagues.
• Handle training admin, including invites, travel bookings, expenses and post-session recaps.
• Work with Project Manager and delivery team to keep training handovers smooth.
• Report and help resolve support cases that arise during training.

Responsibilities

• Deliver instructor-led training for hotel properties, onsite or remote.
• Run adoption sessions after go-live, plus masterclasses and ad hoc sessions tailored to each customer.
• Present product overviews, demos and full product training to internal colleagues.
• Handle training admin, including invites, travel bookings, expenses and post-session recaps.
• Work with Project Manager and delivery team to keep training handovers smooth.
• Report and help resolve support cases that arise during training.

Skills

Training delivery

Presentation

Facilitation

Travel readiness

Customer focus

Job description

Software Trainer – Hospitality – Hounslow base – Up to 70% Travel Across the UK and Europe – 12 Month Contract – Start Mid-November – Up to £230 p/d Umbrella Rate – Inside IR35

Do you love turning complex software into something people feel confident using from day one?

This Software Trainer – Hospitality contract puts you in front of hotel teams across the UK and Europe, delivering instructor‑led training on a leading hospitality software platform. You'll be based in Hounslow, with up to 70% of your time spent travelling to customer sites.

It's a 12 month contract paying up to £230 p/d, starting in mid-November. You'll spend your first few weeks in the Hounslow office learning the product, then head out to train customers, mostly onsite and sometimes remotely, in sessions of up to five days.

What You'll Be Doing

• Delivering instructor‑led training for newly onboarding hotel properties, onsite or remote
• Running adoption sessions after go‑live, plus masterclasses and ad hoc sessions tailored to each customer
• Presenting product overviews, demos and full product training to internal colleagues
• Handling training admin, including invites, travel bookings, expenses and post‑session recaps
• Working with the Project Manager and delivery team to keep training handovers smooth
• Reporting and helping resolve support cases that arise during training

What You'll Bring

• Strong presentation and facilitation skills, with a calm, approachable classroom style
• The ability to turn complex system workflows into practical, easy‑to‑follow learning
• A customer‑focused, well‑organised approach to managing your own time and travel
• Willingness to travel up to 70% of the time, including the occasional weekend
• Desirable: Hotel industry training experience, a driving licence (some sites are remote), additional languages, storytelling‑led learning design

This role may suit candidates who have held roles including: Training Specialist, Systems Trainer, Technical Trainer, Customer Trainer, Training Consultant, Application Trainer